Frequently Asked Questions
Discover the answers to your questions
If you’re thinking of joining us, or even if you are one of our valued long-standing patients, we understand you may have some questions about our dental practice or treatments. We’ve collated some of our most frequently asked questions below for your convenience.
If there’s anything you still need to ask, we’re happy to help – please get in touch!
We are a first floor practice situated on Cirencester’s historic Market Place. We are located above Caffè Nero and overlook the beautiful parish church which has dominated the town for over 600 years. Our practice address is:
18 Market Place
Discover more
Cirencester
Gloucestershire
GL7 2NWThere are convenient parking spaces on the Market Place, just outside the practice, and at the nearby Forum and Waterloo public car parks. The Market Place also has disabled parking spaces and a taxi rank.
Monday to Friday: 8:45am – 5:30pm
Saturday (1st & 3rd of each month): 8:45am – 12:30pmAll treatment is by appointment only.
Yes, we are always pleased to welcome new patients.
Please contact our reception team who will be happy to help. There is a non-refundable booking fee of £40 which will be deducted from the first appointment charge. Upon payment of the booking fee, we will provide you with a Welcome Pack, which includes general information about the practice. It also contains a medical history form which we ask you to complete in advance of your first appointment. This will form part of your confidential dental records and is necessary to ensure we provide you with the most appropriate treatment.
Find out moreMarket Place Dental Practice is able to provide a comprehensive array of dental treatments including routine check-ups and general fillings, veneers, crowns and bridges, root treatments, tooth whitening, dentures, periodontal (gum) treatment and oral surgery including extractions and implants.
Full mouth rehabilitation is available in cases of severe dental disease or where a patient wants to improve the appearance of their smile.
Our treatmentsYes, we have 2 hygienists, providing a range of services including oral hygiene advice, general cleaning and periodontal (gum) treatment. In more severe cases of gum disease, we are able to offer adjunctive care with topical or systemic antibiotics.
More about hygiene treatmentTo book an appointment, please call reception on 01285 652200 or drop into the practice, where one of our receptionists will be happy to help. You can also fill out the contact form below and we’ll be in touch as soon as possible.
Contact usIf you need to cancel your appointment, please contact reception at your earliest convenience. Appointments cancelled with less than 24 hours’ notice will incur a charge.
If you have a dental emergency, please call the practice on 01285 652200.
During working hours, a member of our team will be able to advise you on the most appropriate course of action. We aim to see all patients with toothache on the same day, if you call early.
Outside of working hours, a message on the practice answer phone will give you the details of the on-call dentist.
In the first instance, please call the practice on 01285 652200. During working hours, a member of our team will be able to advise you on the most appropriate course of action.
You can find out more information about our resolution procedures on our complaints procedure page
